help@shichengrc.net

518-581-7200

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纽约IT支持服务 & 技术管理

 

纽约州萨拉托加斯普林斯’s Most 受信任的 Managed 服务 Provider

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.01

受信任的.

We are the highest rated information technology support services and technology 管理ment providers in 纽约州萨拉托加斯普林斯, with over 40 five-star reviews and counting! Our customers trust the work that we do.

.02

响应.

Your business simply can’t afford to wait hours for 你的 IT needs, and we understand that. Your peace of mind means less employee downtime. 坚定IT’s 技术管理 service, 你的 team will spend less time waiting for help desk support and more time being productive.

.03

独特的.

We turned an inefficient IT help desk ticketing-system model on its head and developed our own process from scratch. When we receive a service desk call, we immediately evaluate the issue and escalate it to the appropriate engineer on our support team for real-time resolution
What makes our Managed IT Solution better than the rest?
Unlimited remote user support for end-user devices and software applications
Managed security services, including anti-virus & malware protection and disaster recovery
Managed off-site backups updated daily to our 纽约州萨拉托加斯普林斯 data center
24×7 monitoring of device performance to include: proactive alerting of excessive CPU, 内存, 故障排除, 存储, and other performance parameters
Vendor 管理ment: Our IT staff serves as primary interface to all IT specialists and/or technology vendors

管理IT支持

响应 + Proactive 管理IT支持 you can trust.

无限的终端用户支持

Receive responsive support when you need it the most. Get instant technical support from our live help desk by phone, email, or our client portal.

网络管理

The network is the critical gear that keeps the whole operation running. Our IT team will keep a real-time view of all 你的 devices and how they’re connected — so we always know what’s happening and what 你的 business IT needs are, 甚至在你做之前.

24/7主动监控

DG真人视讯监控, 管理, and 安全 你的 network devices, 笔记本电脑, 服务器, 工作站, 数据备份, 网络安全, 云服务, security solutions and firewall, and any other critical IT-related products or services.

虚拟首席信息官 & 战略规划

We’ll create a strategic IT infrastructure roadmap for 你的 business by guiding you through proper planning, 预算, and detailed reporting to successfully execute 你的 IT initiatives.

远程工作解决方案

Keep 你的 company’s important data safe while 你的 team works from home.

坚定IT, you can 安全ly integrate and protect 你的 data, 笔记本电脑和设备, IT infrastructure and telephony for remote operations. Our IT department will connect you with technologies that can effectively foster 你的 business's employee interaction, 有效性, 和生产力.

STEADfast IT has years of experience working with small businesses and large organizations that rely on a distributed workforce – ensuring their remote employees are productive, 安全, 和参与.

Organizations with multiple locations or remote employees face unique challenges:

What IT systems do I put in place to maintain security when employees are connecting remotely on unknown networks and devices?

What operating systems, devices, and tools are needed for remote employees to be truly productive?

How do I optimize the informal employee interactions and collaboration that my business depends on, 远程操作时?

How will I know if my business is functioning properly before any potential financial impact?

Here is a look at how we address some of these issues with our clients

供应商管理

Even a single office location can amass dozens of vendors. In a multi-office location setting, vendor 管理ment presents a huge problem. We’ll take all of that on for you and 管理 every tech vendor you work with.

网络安全防护

With more employees accessing 你的 network remotely, 你的 infrastructure needs to be properly protected from cyber threats. We can quickly assess vulnerabilities and implement solutions to keep 你的 team and 你的 data 安全.

硬件管理

Managing end-user hardware can be a challenge with remote workers and multiple offices. Our proprietary system inventories exactly how many devices you have, 他们的地位, and backs them up every night.

软件管理

We use our own software to track 你的 software to ensure all licensing and patches are up to date, and 你的 devices are protected from external threats.

员工在 & 离登机

Managing employee identities and devices is critical to ensure the right people have access to the right tools. We make the entire process as easy as clicking a link.

延长支援时间

One of the benefits of being a remote employee is the ability to work when the time is right. We offer extended support and off-hours maintenance to accommodate 你的 team's requirements. 

今天就打电话给DG真人视讯 518-581-7200 to learn more about our Managed IT Solutions.